How Labocast's Prosthetics Team Gained 200 Hours Per Week with Player One Labs

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Overview

Labocast is a French laboratory founded in 1985 and a leader in the field of dental prosthetics. As part of the Modern Dental Group, Labocast has grown significantly, generating nearly €50 million in annual sales by 2023. With over 90 employees and more than 2,000 orders processed daily, the company encountered challenges in managing order processing efficiently.

Challenge

Solution

Results

PlayerOne Labs helped us change Labocast from within, while keeping team cohesion at its peak!

Labocast Team

Challenge

Labocast’s success was overshadowed by inefficiencies in their order management processes. The team relied heavily on manual operations, leading to time-consuming workflows and high levels of stress. The absence of a centralized customer platform and an overwhelming volume of internal emails further exacerbated these issues, resulting in significant time wastage and operational bottlenecks.

Solution

To address these challenges, Labocast engaged PlayerOne Labs. The solution involved the following key initiatives:

Mapping of Internal Workflows and Team Reorganization: Player One Labs conducted a thorough mapping of existing workflows and reorganized the team structure to optimize efficiency and reduce redundancies.
Rule-based & AI-Powered Email Sorting: A tool was implemented to automatically sort and assign emails to the appropriate team members, drastically cutting down on the time spent managing internal communications.
Comprehensive Team Training: Training sessions were conducted to ensure seamless adoption of the new processes, empowering the team to leverage the new tools effectively.

‍

Results

The collaboration with PlayerOne Labs resulted in significant improvements across Labocast’s operations:

200 Hours Saved Per Week: The prosthetics team, consisting of 20 members, saved a combined total of 200 hours each week due to reduced manual tasks.
Enhanced Productivity: The time saved allowed the team to focus on higher-value tasks, leading to improved productivity and job satisfaction.
Reduced Workload and Stress: The automation of routine tasks alleviated the workload and reduced stress levels among team members, fostering a more positive and efficient work environment.

‍